This can be accomplished two different ways: Unlock your activation key on the offline computer.Requests that are approved will be sent an offline activation file via email. Customer support will usually respond within 24 hours of a request. In the description field, be sure to leave a detailed reason as to why you need the software to work offline.
From there you will be directed to to the Offline Activation File Request Form.In the sidebar, under Account Tools, click Request Offline Activation.Login to your SAPIEN Account from a laptop or desktop computer:.When you upgrade to the products released June 29th, 2018 or later, you will need to generate an Offline Activation File.įollow the steps below to generate and download a activation file for offline access.If you are using products released prior to the June 29th, 2018 updates, you can continue to use your Offline License Key.When you upgrade to the new release, you will need to request an Offline Activation File. Effective with all SAPIEN products released June 29th, 2018, Offline License Keys have been replaced with Offline Activation Files.
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